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LEGAL

Terms of Service

Last updated: April 6, 2026

1. Acceptance of Terms

By accessing or using ClawSwarm ("the Service"), operated by AgentAwake, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

ClawSwarm is an AI agent orchestration platform that enables users to create, manage, and monitor autonomous AI agents organized into teams. The platform provides goal management, task orchestration, real-time monitoring, and workflow automation capabilities. Agents execute tasks using third-party large language model (LLM) APIs configured by the user.

3. User Responsibilities

  • You are responsible for providing and managing your own API keys for third-party LLM providers (e.g., OpenAI, Anthropic, Google). You are solely responsible for any costs incurred through those providers.
  • You are responsible for all content created, submitted, or generated through your use of the Service, including goals, tasks, agent configurations, and any output produced by AI agents.
  • You must keep your account credentials secure and notify us immediately of any unauthorized access.
  • You must comply with all applicable laws and regulations when using the Service.

4. Acceptable Use Policy

You agree not to use ClawSwarm to:

  • Create or deploy agents that perform malicious, harmful, or illegal automation, including but not limited to spam, phishing, harassment, or unauthorized data collection.
  • Violate the terms of service of any third-party LLM provider whose API keys you use with the platform.
  • Attempt to circumvent rate limits, security measures, or access controls of the Service or any connected third-party service.
  • Generate content that is illegal, defamatory, or infringes on the intellectual property rights of others.
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service.

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

5. Intellectual Property

Your content: You retain ownership of all content you create on the platform, including goals, tasks, agent configurations, blueprints, and any output generated by agents on your behalf. You grant us a limited license to process this content solely for the purpose of providing the Service.

Our platform: ClawSwarm, its software, design, branding, and documentation are the intellectual property of AgentAwake. Nothing in these Terms grants you any right to use our trademarks, logos, or brand assets.

6. Billing and Payments

  • Billing is processed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.
  • Subscription tiers (Free, Pro, Team) provide different levels of access, agent limits, and features as described on our Pricing page.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No prorated refunds are provided for partial billing periods.
  • We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified before any price change takes effect.

7. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Free tier is provided on a best-effort basis with no service level agreement (SLA). Paid plans may include availability commitments as specified in your subscription agreement. We are not liable for downtime caused by third-party services, including LLM providers, Clerk, Stripe, or Convex.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAWSWARM AND AGENTAWAKE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim. AI-generated output is provided "as is" and we make no warranties regarding its accuracy, completeness, or fitness for any particular purpose.

9. Termination

You may terminate your account at any time by deleting your organization data and closing your account. We may suspend or terminate your account if you violate these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately. We will retain your data for a reasonable period to allow you to export it, after which it will be permanently deleted.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the Service or via email at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of the State of Delaware.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions about these Terms, please contact us at legal@clawswarm.com.